Tag: Virtual customer service

  • Work from Home with Working Solutions

    Work from Home with Working Solutions

    Did you know Working Solutions is a top provider of on-demand sales and customer service? They have over 150,000 virtual professionals in their network. This means they offer many flexible work-from-home options. These include full-time, part-time, freelance, and seasonal jobs across different industries and skills.

    Looking to start your career, make extra money, or find a better work-life balance? Working Solutions has the right remote job for you. They focus on creating a caring and respectful work place. They look for agents who are emotionally smart, respectful, and love helping others. They call these agents the “WhooHoo Crew.”

    Key Takeaways

    • Flexible work-from-home opportunities with Working Solutions
    • A diverse network of over 150,000 virtual professionals
    • Caring and respectful work environment
    • Variety of remote job options in various industries
    • Earn up to $19+ per hour as a contractor

    Caring Culture: Fostering a Respectful Work Environment

    Working Solutions has over 150,000 agents, known as the “WooHoo Crew.” They focus on emotional intelligence and respect. This creates a caring work culture that values empathy and open communication.

    Emotional Intelligence and Mutual Respect

    Working Solutions sees emotional intelligence as key in remote work. They help agents grow their self-awareness and social skills. This builds a respectful and understanding atmosphere.

    Managers at the company focus on listening and giving constructive feedback. They make sure every agent feels important and heard.

    Building a Positive Community of 150,000+ Agents

    The company’s large and diverse agent community shows its dedication to a positive work environment. They keep in touch with their team, plan activities, and offer chances for growth. This creates a strong sense of belonging and teamwork.

    This teamwork not only makes agents happier but also leads to better customer service.

    Key FindingsPercentage
    Employees are 10 times more likely to resign due to a toxic work environment rather than for any other reason.10x
    Only 59% of Australian knowledge workers feel their organizations have onboarded new-hires well.59%
    46% of remote workers believe the best managers are the ones who check in frequently.46%

    Working Solutions has made a caring culture that values emotional intelligence and respect. This has created a strong community of agents who aim for great customer service. Their focus on employee well-being has led to their success in the virtual work field.

    working solutions work from home: Enjoy Work-Life Balance

    Working with Working Solutions lets you find a perfect work-life balance. You get to set your own hours and work when you want. This way, you can easily handle work and personal life together.

    Working Solutions offers 100% remote work options and 92% flexible schedule opportunities. You can make a schedule that fits your life. Choose from full-time (17%) or part-time (64%) roles based on what you need.

    Work ArrangementPercentage
    Full-Time Positions17%
    Part-Time Positions64%
    Employee Positions9%
    Freelance Positions90%

    Working Solutions cares about your well-being. We offer health insurance, 401k matching, paid vacation, and more. These benefits help you do well at work and in life.

    “The management staff at Working Solutions is top-notch, and they provide excellent training to help independent contractors like myself succeed in a remote call center environment.”

    Autumn, a 20-year customer service pro, loves her job with Working Solutions, especially in real estate. She enjoys the beach, hiking, swimming, and nature walks.

    Find the freedom and flexibility you want. Join Working Solutions and get the work-life balance you deserve.

    Flexible Work Arrangements: Be Your Own Boss

    At Working Solutions, you get the freedom to be your own boss. You join a network of over 150,000 agents. This lets you set your own schedule. You can work full-time or part-time, fitting your lifestyle and needs.

    Set Your Own Schedule as an Independent Contractor

    As an independent contractor, you pick your work hours. You can work early, late, or whenever fits your life. You manage your time to fit your personal life and goals.

    Choose Full-Time or Part-Time Work

    Working Solutions lets you work as much or as little as you want. You can go full-time for a big income or part-time for balance. This choice helps you find the perfect work-life balance.

    With flexible work arrangements at Working Solutions, you can be your own boss. Enjoy the perks of being an independent contractor. You can choose between full-time or part-time work.

    “The flexibility to work when and how I want has been life-changing. I love being able to set my own hours and take on as much or as little work as I need.”

    Flexible Work ArrangementBenefits
    Independent Contractor• Set your own schedule
    • Choose full-time or part-time work
    • Enjoy work-life balance
    Telecommuting• Work from the comfort of your home
    • Eliminate commute time and costs
    • Increase productivity and job satisfaction
    Compressed Workweek• Work longer hours over fewer days
    • Enjoy more personal time off
    • Reduce overhead costs for employers

    Remote Work Options and Flexible Schedules

    Working Solutions knows how important it is to balance work and life. That’s why we offer many remote work and flexible schedule options. Whether you want a full-time job or a part-time gig, work from home in comfort.

    Studies show that most workers, including 92% of millennials, want to work remotely. Also, 91% say flexible schedules are key in finding a job. Working Solutions offers remote and flexible work to help our team succeed.

    We have many options like 9/80 and 4/10 schedules, part-time jobs, and flextime. For those who like working from home, we offer telecommuting and extended work weeks. These options cut down on commuting and improve work-life balance.

    Remote Work OptionsFlexible Schedules
    Telecommuting9/80 Work Schedule
    Extended Work Week (EWW)4/10 Work Schedule
    Part-Time Schedules
    Flextime

    Working Solutions supports our employees by giving them the tools they need to do well. We believe in remote work and flexible schedules to meet our team’s unique needs. Join us and discover the future of work with Working Solutions.

    Comprehensive Benefits and Perks

    At Working Solutions, we know how crucial it is to support our independent contractors. We offer a strong benefits package to help them. This includes health insurance and retirement savings, giving them financial security and peace of mind.

    Health Insurance, Retirement Savings, and More

    Our contractors can pick from many health insurance options. This lets them find a plan that suits their needs, whether for themselves, their families, or dependents. We offer affordable and flexible plans to cover their medical costs.

    We also have a retirement savings program for our contractors. This lets them plan for the future. They can choose from various investment options and set their contribution levels to match their goals and lifestyle.

    Employee BenefitsRetirement SavingsHealth Insurance
    • Paid time off
    • Performance-based bonuses
    • Professional development opportunities
    1. 401(k) plan with employer matching
    2. Roth IRA options
    3. Flexible contribution levels
    • Comprehensive medical coverage
    • Dental and vision plans
    • Telehealth services

    Our benefits package supports our contractors in every part of their lives. It covers their health, mental well-being, and financial future. By investing in our contractors, we create a culture of empowerment and security. This helps them succeed personally and professionally.

    About Working Solutions: A Leader in Virtual Work

    Founded in 1996, Working Solutions is a leader in virtual work. It offers on-demand sales and customer service agents who work from home. The company has grown to serve many industries and has over 150,000 registered agents in the United States and Canada.

    Working Solutions provides flexible work in customer care, sales, and tech support. It has worked with Fortune 500 clients and well-known brands. The company holds events across the country, led by Kim Houlne, the founder and chief executive. It also offers professional education and development at no cost to agents.

    The Working Solutions WooHoo! Crew values diversity, welcoming agents from various backgrounds. The company supports community projects like building houses for Habitat for Humanity and helping with school and church fundraisers. At year’s end, Working Solutions donates to three selected organizations.

    virtual work

    Working Solutions has over 150,000 independent contractors in the United States and Canada. The company’s founder got over 500 responses in the first few days when looking for freelance professionals. This shows a strong interest in the work-at-home opportunities offered by Working Solutions.

    Agents at Working Solutions work with parents and families for Sylvan Learning. They provide personalized tutoring and help identify educational needs through calls, emails, and texts. They also offer customer service and tech support for Intuit TurboTax, helping customers with software and finding past returns.

    Success Stories: Satisfied FlexJobs Members

    For over 13 years, FlexJobs has helped people find remote and flexible jobs. Many members share their success stories. They found work-from-home jobs thanks to FlexJobs.

    Virginia C., a customer service rep at Progressive, got a job from home in just two months. Tracey M., at TTEC, got two job offers in one month. Christinia A., an RN Care Advisor at Carenet Health, found her job in a week or two.

    Art M., a Care Coach at Ontrak, Inc., got his dream job in a week. Mikel S., a Cloud Engineer at MAXIMUS, loves FlexJobs for its value. Laura B., a Doctoral Coordinator at Colorado Technical University, got a job she loves in ten days.

    Andra K., a Therapist at AbleTo, found flexible, part-time work in five months. Caryn B., at Talkspace, got a 100% remote job that matched her skills through FlexJobs.

    These stories show how FlexJobs connects people with real work-from-home jobs. They offer the flexibility and balance many seek.

    Members have found success in many roles, like Customer Support and Tech Support. The platform helps job seekers from all over the U.S. find fulfilling remote jobs.

    Delivering Exceptional Customer Experiences

    Working Solutions is proud to offer top-notch customer experiences across various industries. Our team is well-trained to give excellent back-office support. They work to reduce wait times and gather insights that boost sales and make customers happy.

    Optimizing Back-Office Support and Reducing Handle Times

    Our skilled agents work hard to make back-office tasks run smoothly. They use data and technology to cut down on wait times. This makes the customer experience better overall.

    Increasing Sales and Customer Insights

    We focus on making sales better and getting valuable customer insights. Our agents connect well with customers, understand their needs, and offer solutions that increase sales. By looking closely at customer data, we find trends that help our clients make smart choices and stay ahead.

    Key AchievementsData
    Secured top spot on FlexJobs’ Top 100 Companies to Watch for Remote Jobs in 2024FlexJobs analyzed over 60,000 companies and their virtual job postings for its 2024 list
    Network of more than 150,000 agentsWorking Solutions boasts a network of more than 150,000 agents
    Appeared on the FlexJobs Top 100 list for ten consecutive years since 2015The company has appeared on the FlexJobs Top 100 list for ten consecutive years since 2015
    Significantly below the industry average for contact center attrition rateWorking Solutions’ attrition rate is significantly below the industry average for contact centers

    We are dedicated to being the best in customer experience, back-office support, sales optimization, and customer insights. Working Solutions is ready to help our clients succeed in today’s fast-paced business world.

    Conclusion: Embrace the Future of Work with Working Solutions

    The future of work is here, and it’s all about flexibility and technology. By joining Working Solutions, you become part of a community of over 150,000 virtual professionals. You’ll enjoy setting your own schedule, working from home, and getting benefits that help your career and personal life.

    Remote and hybrid work models have changed the workplace. They offer better work-life balance, more productivity, and a sustainable work culture. Working Solutions gives you the tools and support to excel in this new work world. With flexibility, tech advancements, and a growth mindset, you can reach your full potential and move your career forward.

    Join the Working Solutions family today. Experience the future of work with remote jobs, flexible hours, and a company that cares about you. Let’s shape the future of work together and define success on our own terms.

    FAQ

    What is Working Solutions?

    Working Solutions is a company that offers on-demand sales and customer service agents who work from home. They provide a “borderless recruiting pool” and focus on having a productive team.

    What is the culture like at Working Solutions?

    Working Solutions values a healthy work-life balance and transparency. They believe in emotional intelligence and mutual respect. This creates a caring culture for their virtual workforce.

    The company has a community of over 150,000 agents, known as the “WooHoo Crew.” They focus on empathy and collaboration, making a positive work environment.

    What are the benefits of working from home with Working Solutions?

    Working from home with Working Solutions means enjoying a better work-life balance. You can set your own hours and work when you want. This gives you freedom to manage your life and work.

    How can I be my own boss with Working Solutions?

    With Working Solutions, you can be your own boss by setting your own schedule. You can work full-time or part-time. This lets you create a work life that fits your needs.

    What remote work options and flexible schedules does Working Solutions offer?

    Working Solutions offers many remote work options and flexible schedules. You can choose a work arrangement that fits you. Whether you want a full-time or part-time job, you can work from home.

    What benefits does Working Solutions provide for its independent contractors?

    Working Solutions offers great benefits for its independent contractors. These include health insurance, retirement savings, paid vacation, and more. These benefits support the well-being and financial security of their workers.

    How long has Working Solutions been in the virtual work industry?

    Working Solutions started in 1996. It’s a leader in the virtual work industry, offering on-demand sales and customer service agents. The company has grown to serve many industries and has over 100,000 registered agents in the U.S.

    What have FlexJobs members said about their experience with Working Solutions?

    FlexJobs members who work with Working Solutions have shared good things about their jobs. They like the flexibility, work-life balance, and satisfaction of being independent contractors.

    How does Working Solutions help its clients?

    Working Solutions helps clients improve customer satisfaction and increase sales. They do this by offering back-office support, reducing handle times, and giving valuable customer insights. Their virtual team is trained to give great customer service across different industries.

    How can I join the Working Solutions community?

    Join Working Solutions to be part of the future of work. Enjoy flexible work-from-home opportunities and be part of a community of over 150,000 virtual professionals. Experience the freedom, work-life balance, and benefits of being an independent contractor.

  • Work from Home with Arise: Flexible Opportunities

    Work from Home with Arise: Flexible Opportunities

    Now, nearly 13% of workers in the U.S. work from home. This number is set to more than double by 2025. Platforms like Arise® are leading this change. They link big brands needing customer service with home-based businesses run by entrepreneurs.

    Through Arise® Platform, you can set your own work hours. You can also earn by giving top-notch customer service from home.

    Arise® lets you live your dream as an entrepreneur with a remote business. It offers 100% remote work, full-time jobs, and employee roles. This gives you the freedom to work on your terms.

    Key Takeaways

    • Arise® offers 100% remote work options and full-time opportunities
    • You can set your own schedule and earn income as an independent entrepreneur
    • The platform connects you with well-known brands in need of customer service support
    • Arise® emphasizes professional development through robust training programs
    • Flexible work-from-home opportunities in customer service, technical support, and sales

    What is the Arise Platform?

    The Arise Platform connects companies needing customer service with home-based businesses. These businesses are run by independent contractors. You don’t work in an office with set hours. Instead, you can make your own success as an entrepreneur.

    Connecting Brands and Remote Businesses

    With the Arise Platform, you work from home and set your own hours. You offer top-notch customer service to clients. This way, companies can find talented remote workers. And, people can start their own businesses from home.

    Work from Home on Your Own Terms

    Using the Arise Platform lets you work remotely and balance your life better. You can earn extra money or start a full-time business. The Arise Platform helps you succeed as a work from home customer service provider with arise virtual solutions.

    “The Arise Platform empowers me to work from home on my own terms, while providing top-notch customer service to leading brands.”

    Many companies are joining the Arise Platform for remote business opportunities and work from home customer service. It connects companies with skilled independent contractors. This is changing how customer service is done.

    Become an Entrepreneur with Arise

    The Arise® Platform lets you become an entrepreneur and run a remote business. You can work from home and set your own hours. This gives you the freedom and flexibility you want.

    Since 1994, the Arise® Platform has connected home-based businesses. It’s perfect for those wanting to start a small business without a big investment. This is a great chance for entrepreneurs to start a business from home.

    With Arise®, you can make more money as your business grows. You can work as much or as little as you want. The platform works with companies in Alabama, Florida, and Texas, offering jobs in various fields.

    Joining Arise® gives you control over your schedule and lets you earn money. You can also build your brand by helping customers. The platform offers tips and resources to help you succeed.

    “According to Forbes.com, eight million people work and earn money completely from home, a number that continues to grow every year.”

    Starting a business with Arise® is easier than other franchises or start-ups. You can start making money right away, even if you don’t have sales experience. The platform connects you with big brands for customer support.

    The Arise® Platform lists jobs in many industries, like tech and fitness. Entrepreneurs can work their own hours and manage their businesses. They can earn money on their own time while helping customers.

    Being an entrepreneur with Arise® means you can offer support for big brands online. With more people working remotely, Arise® is a great way to be your own boss and succeed from home.

    Skills and Qualifications Needed

    To do well in customer service jobs through the Arise® Platform, you need strong customer service skills. You must be able to support customers well, solve problems quickly, and make them happy. Good communication skills are key for talking to customers clearly.

    You also need empathy and motivation for remote work. Working from home means you must be self-motivated and flexible. Empathy helps you understand what customers need. Motivation keeps you focused and productive at home.

    Customer Service Expertise

    The Arise® Platform offers many customer service jobs. To do well, you should have these skills:

    • Excellent communication skills, both written and verbal
    • Ability to listen actively and understand customer needs
    • Problem-solving skills to address and resolve customer issues
    • Patience and empathy when dealing with diverse customer requests
    • Attention to detail and a commitment to providing quality service

    Empathy and Motivation

    Working from home in customer service needs special qualities. Employers on the Arise® Platform look for people who have:

    1. Empathy: The ability to understand and relate to customers’ feelings and needs.
    2. Motivation: A self-motivated, proactive way of working. This keeps you engaged and committed to great service, even without an office.

    With your customer service expertise and empathy and motivation, you’ll do great as a remote customer service pro on the Arise® Platform.

    The Certification Process

    To work with Arise® clients, you must go through a detailed certification process. This process includes passing tests and completing virtual courses for the client you want to work with. These programs can last from a few days to six weeks, blending live classes with self-study.

    Client-Specific Training Programs

    The certification process gets you ready to give top-notch service to Arise® clients. Each client has its own training, teaching you what you need to know for that job. These client-specific training programs cover many topics, like product knowledge and how to talk to customers.

    First, you’ll take assessments to check your basic skills, like speaking clearly and chatting well. After passing these, you’ll start the virtual certification courses for your chosen client program. These courses might include live classes, online modules, and role-playing to mimic real situations.

    Finishing the arise certification process well is key to becoming an Arise® rep. By showing you know the client’s program inside out, you’re set to give great service. This opens up more arise training programs and chances for you.

    Certification RequirementDetails
    AssessmentsMay include voice, chat skills, and self-assessments
    Enrollment DeadlineWithin 24 hours or opportunity will be canceled
    Pre-Course WorkProvided 3-5 days before class starts
    Certification Course Duration3-8 weeks, depending on client program complexity
    Certification Course FormatMix of live instruction and self-paced learning

    arise work from home Opportunities

    The Arise® Platform offers a wide range of work from home opportunities. You can enjoy the flexibility and freedom of being an independent contractor. By providing customer service support to Arise® clients, you can set your own schedule. Work from the comfort of your own home. These remote work from home opportunities are perfect for anyone looking for a flexible, entrepreneurial career.

    With Arise®, you can choose from 100% remote work options that fit your work style. Whether you want full-time or part-time work, Arise® offers a variety of flexible work from home opportunities to explore.

    Work OptionAvailability
    Remote Work100%
    Flexible Schedule0%
    Full-Time Opportunities100%
    Part-Time Opportunities0%
    Employee Positions100%
    Freelance Positions0%

    Arise Virtual Solutions, founded in 1994, is a leader in the work from home industry. They offer a wide range of customer service work from home opportunities. Arise® is committed to providing flexible and empowering work options. They are a trusted partner for those looking to arise work from home.

    “Around 13% of workers currently work from home, and this number is expected to more than double by 2025.”

    Joining the Arise® Platform lets you tap into the growing demand for remote work from home. You can build a rewarding entrepreneurial career on your own terms.

    Awards and Recognition

    Arise Virtual Solutions has earned top honors for its work in offering flexible jobs and helping military spouses. It got an A+ rating from the Better Business Bureau. It’s also a Military Spouse Employment Partner, as named by the Department of Defense. This shows its strong support for military spouses in the workforce.

    Flexible Work Options

    Arise Virtual Solutions offers many remote jobs, including fully remote ones. These jobs give people the freedom and independence they need to succeed on their own. With arise flexible work options, people can work when they want and balance their work and personal life well.

    AwardDescription
    A+ BBB RatingRecognized for its commitment to ethical business practices and customer satisfaction.
    Military Spouse Employment PartnerDesignated by the Department of Defense for supporting military spouses with arise military spouse employment opportunities.

    arise virtual solutions awards

    Arise Virtual Solutions is known for its great work in offering remote work recognition and flexible jobs. It’s a leader in the field because it uses new ideas and cares about its workers. Arise keeps setting the bar high for virtual and remote jobs.

    Employee Benefits at Arise

    At Arise Virtual Solutions, we know how crucial it is to support our team of professionals. That’s why we offer a wide range of benefits. These benefits help create a supportive and rewarding work environment. Our full-time employees get benefits like parental and family leave, disability, and vision insurance.

    Professional growth is at the core of our benefits. Arise offers online classes and tuition reimbursement to help employees improve their skills. We invest in our team’s growth and well-being. This way, we keep a diverse workforce of innovative and driven people.

    Recent legal settlements show our commitment to fair pay and employee rights. Arise agreed to pay over $2 million in unpaid wages to over 250 customer service agents. We also paid nearly $940,000 in civil penalties. This shows our dedication to following labor laws and treating our employees fairly.

    Our remote work options and flexible schedules show we understand today’s workforce needs. All our positions are remote and full-time. This lets our employees balance work and life. Being a Department of Defense Military Spouse Employment Partner (MSEP) shows our support for diverse communities.

    At Arise, our mission is to create a work environment that is collaborative, empowering, and rewarding for our employees. Our benefits, focus on professional growth, and commitment to fair labor practices make us a leader in arise virtual solutions employee benefits, remote work benefits, and work from home benefits.

    About Arise Virtual Solutions

    Arise Virtual Solutions is a company that has been around since 1994. It offers innovative business process outsourcing and on-demand customer management tech since then. It works with companies big and small, from new startups to the Fortune 500. Arise is known for top-notch customer service and has a high A+ rating from the Better Business Bureau.

    Company History and Mission

    Since 1994, Arise Virtual Solutions aimed to link companies needing contact centers with a network of remote customer care pros. It’s built a strong name for its cloud-based contact center outsourcing. This platform lets companies grow their operations smoothly and efficiently.

    Services and Solutions Offered

    Arise Virtual Solutions provides a broad array of services and solutions for its clients. These services include customer service, tech support, sales, marketing, back-office tasks, and more. Its tech and flexible workforce model offer scalable, on-demand solutions. These help businesses improve customer experience and grow.

    Arise Virtual Solutions ServicesKey Features
    Customer Service24/7 support, multilingual capabilities, omnichannel engagement
    Technical SupportTroubleshooting, product assistance, IT helpdesk
    Sales and MarketingLead generation, customer acquisition, retention strategies
    Back-Office OperationsData entry, administrative tasks, financial processing

    “Arise Virtual Solutions is dedicated to empowering businesses of all sizes to deliver exceptional customer experiences through our innovative technology and flexible workforce solutions.”

    Conclusion

    The Arise® Platform lets you become an entrepreneur and work from home. It offers customer service support to big brands. You get to set your own hours and run a remote business.

    With the right skills and motivation, you can achieve your dreams of entrepreneurship and financial freedom. The Arise® Platform is known for its strong reputation in the work-from-home field. It has an A+ rating from the Better Business Bureau.

    There are some upfront costs, like a $30 background check and a $19.75 bi-monthly fee. But, it gives you direct access to various customer support roles. This lets you work from home as an independent contractor.

    Work-from-home jobs are growing fast, increasing by 7% each year in the U.S. The Arise® Platform is a great option for those wanting to be their own boss. By using your customer service skills, you can start an entrepreneurial journey that fits your goals.

    FAQ

    What is the Arise Platform?

    The Arise® Platform connects companies needing customer service with home-based businesses. It lets you start your own remote business. You offer top-notch customer service to clients.

    How does the Arise Platform work?

    With the Arise® Platform, you set your own hours and make money from home. You can live your dream as an independent entrepreneur. Run your own virtual business.

    What skills and qualifications are needed to work through the Arise Platform?

    You need strong customer service skills, empathy, and motivation. These skills help you provide great support. Empathy and motivation are crucial in a remote work setting.

    What is the certification process like?

    To work with the Arise® Platform, you must pass assessments and complete a certification course. Courses vary from a few days to six weeks. They include live classes and self-paced work.

    What kind of work from home opportunities are available through the Arise Platform?

    The Arise® Platform offers many work-from-home chances. You can be an independent contractor with flexibility. Work from home and set your own hours.

    Has Arise Virtual Solutions been recognized for its work?

    Yes, Arise Virtual Solutions is known for its flexible work and support for military spouses. It has an A+ rating from the Better Business Bureau. The Department of Defense named it a Military Spouse Employment Partner.

    What employee benefits does Arise Virtual Solutions offer?

    Arise Virtual Solutions gives full-time employees great benefits. This includes parental and family leave, disability, and vision insurance. There are also online classes and tuition reimbursement for professional growth.

    What is the background of Arise Virtual Solutions?

    Arise Virtual Solutions is a company that offers business process outsourcing and customer management tech. Founded in 1994, it helps businesses of all sizes with its solutions.